Yes the Ravello free lab service is really free for vExperts. We are doing this because we want to give back to the community. You don’t even need to put in your credit card so you can be assured that there are no hidden or runaway cloud charges. We will never send you an invoice.
Is it a limited account? What are the restrictions?
The vExpert account does not have any restrictions except that you cannot use more than 1,000 CPU hours per month. If you wish to use more than 1,000 CPU hours we suggest that you open a separate account and put in your credit card info just like a regular Ravello user.
How do I track my CPU hours during the month?
Since most Ravello customers track dollars spent, the UI only displays the dollars spent. Use https://cloud.ravellosystems.com/api/v1/limits and watch the OVERALL_USAGE_TIME counter. It displays your usage to date and limit in seconds (so divide the output by 3600 to see it in hours).
Can I open support tickets?
Note that support will be provided on a best effort basis for the free service and we encourage the community to share knowledge and help each other in the Ravello community portal.